We are seeking a Lettings Administrator to join our expanding Lettings Department. If this sparks your interest, we want to hear from you! You can contact our HR Manager on 01 638 2700 or by email -

 The Role:

  • Preparation and typing of documents, letters and general day to day correspondence to support a busy department.
  • Actively typing and managing correspondence, diaries and actions list for team members
  • Answering/directing of calls and assisting in ensuring all enquiries are actioned in a timely manner
  • Liaising with landlords and tenants, dealing with all telephone, email and direct office enquiries, making/confirming all appointments and inspections.
  • Responsible for the Letting database, including landlords, properties, tenants, leases, PRTB registrations
  • Responsible for raising lettings fee invoices
  • Processing lease renewals and drawing up new lease agreements
  • General office administration including filing, updating websites i.e. our own website, and Myhome.ieFile Management System, diary maintenance, mail matches on new properties
  • Assisting the Lettings Negotiators with all administration
  • GDPR, PRTB, PSRA Compliance
  • General accounts relative to lettings
  • Filing, photocopying and other ad hoc duties as and when required
  • Responsible for arranging viewings
  • Taking inbound/making outbound calls, dealing with email enquiries
  • Maintaining service levels as outlined by Directors and HR
  • Providing excellent level of customer service for the team

The ideal candidate will be:

  • Lettings experience mandatory, Letman experience desirable
  • Previous administration experience in a busy working environment
  • Excellent time management and organisational skills required
  • First-rate customer services and attention to detail with an outstanding ability to liaise with landlords and tenants
  • Proficient in Microsoft Word, Outlook, Excel, SharePoint, PowerPoint and other Microsoft packages
  • A positive attitude towards their work
  • Willingness to work as part of an interactive team
  • An ability to build and maintain good networks
  • Demonstrate excellent communication both verbal and written skills and hold excellent interpersonal skills
  • Possess self-management skills and the motivation to efficiently plan and organise their own work time
  • Manages routine work with little surpervision