CAREERS

An opportunity has arisen for an experienced and motivated administrator to join our Residential Sales Department based in Dublin 2. Please apply by sending your CV and cover letter to koreilly@lisney.com or call 01 638 2700

We offer:

  • Exciting opportunity to work with one of Ireland’s leading firms
  • An opportunity to develop your skills and competence in residential sales
  • Career development throughout the organisation
The Role:
  • This function incorporates both customer service and negotiator support functions.
  • Preparation and typing of documents, reports, minutes of meetings and general day to day correspondence to support a busy department.
  • Audio typing (90%) – Copy Typing (10%) using MS Office 2010
  • Actively assisting/managing correspondence, diaries and actions list for residential directors
  • Proactively taking instruction from audio tapes – if applicable
  • Answering/directing of calls and assisting in ensuring all enquiries are actioned in a timely manner
  • General accounts including invoicing, using in-house e-business system
  • Use of in-house property system – Agency Manager
  • Filing, photocopying and other ad hoc duties as and when required
  • Taking part in a pooling system with other administrative support in the building if additional help is needed in other departments on an ad-hoc basis.
  • Working closely with residential customer service regarding brochures & bulletin specifications and deadlines
  • Showing properties to buyers (as selected by negotiators and agreed by Directors)
  • Liaising with negotiators on a daily basis, at the start and end of each day reporting back after viewings
  • Following up on viewings maintaining a KPI of 24hours
  • Follow up on applicants within Reapit system & manage applicants
  • Assist with organisation of weekend viewings when necessary.
  • Attend appointments when necessary
  • Providing excellent level of customer service
  • Taking inbound/making outbound calls, dealing with email enquiries
  • Responsible for front of office duties including meet and greet/liaising with potential clients who call into the office
  • Confirm all appointments & inspections with negotiators and vendors if necessary
  • Brochure Display, Window Display
  • Update and maintain house List and collate same for distribution

Profile:

  • Desired experience in MS Office and Reapit with ability to learn new processes effectively.
  • Audio typing experience preferable
  • Previous experience within residential sales/ Lettings is desired
  • First-rate customer services skills with an outstanding ability to liaise with vendors and buyers
  • A keen interest in residential sales
  • A positive attitude towards their work
  • Willingness to work as part of an interactive team
  • An ability to build and maintain good networks internally and externally
  • Demonstrate excellent communication both verbal and written skills and  hold excellent interpersonal skills
  • Possess self-management  skills and  the motivation to  efficiently plan and organise their own work time
  • Assess priorities within their own work area
  • Handles routine work with limited supervision
  • Must want to seek career progression to a licenced negotiator function or similar